Baltimore City 311 6.0.8

Baltimore City 311 is a non-emergency service provided by the City of Baltimore for residents to request services, report problems, and ask questions about city government.

You can contact Baltimore City 311 by dialing 311 within city limits or by calling (410) 396-2525 if outside the city limits. You can also submit requests online through the Baltimore City website or via the Baltimore 311 mobile app.

You can report issues such as potholes, street light outages, graffiti, abandoned vehicles, trash collection problems, and more. Baltimore City 311 can help with a wide range of city service requests.

Yes, Baltimore City 311 operates 24 hours a day, 7 days a week to provide assistance to residents. You can reach out to them at any time for non-emergency city service requests.

Yes, you can track the status of your service request submitted to Baltimore City 311 online using the service request number provided to you. This allows you to monitor the progress of your reported issue.

Baltimore City 311 handles a wide range of service requests; however, they do not handle emergency situations. For emergencies, please dial 911. Additionally, some specific requests may be redirected to other city departments for resolution.

Yes, you can upload photos when submitting a service request to provide more information about the reported issue. Photos can help city officials better understand the problem and expedite the resolution process.

Yes, there is a mobile app available for Baltimore City 311 which allows residents to easily submit service requests, track the status of their requests, and receive important updates from the city government on their smartphones.

Yes, you can choose to remain anonymous when reporting an issue to Baltimore City 311. Your contact information is kept confidential and is not shared with the public or other agencies unless required by law.